Monitoring

Monitoring activities ensure that accountability exists for program resources and provides information that can be used to improve the program’s operation and services. Monitoring takes place while the program is in operation and provides oversight for the services being delivered at the local level.

 

Goals of monitoring include determining program compliance and accountability, analyzing program performance, and analyzing quality and effectiveness of the work on completed dwellings.  Quality program monitoring will identify problems, deficiencies, and areas that need improvement, and then assist agencies in their program operations and compliance with DOE and State regulations.  Monitoring is also a part of a successful training program by assessing the need for training and technical assistance to improve local agency service delivery, cost-effectiveness, and accountability.